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Your Questions Answered

FAQS

What is counseling?

We build strong, healthy muscles through resistance. Taking steps to improve mental health works the same way. You can learn to challenge the unhealthy thoughts and patterns that keep you from personal growth. Counselors can help.

Counseling is a therapeutic relationship. It's just as normal as anything else we do to maintain or improve our health and well-being: exercise, rest/relaxation, fun with friends, eating right. And it’s equally as important. Because life doesn’t come with an instruction manual. We face new or unforeseen obstacles at almost every turn of our personal journey. And sometimes those obstacles can’t be moved. The coping mechanisms we develop along the way to help us navigate can sometimes end up hurting us. Counselors are trained to identify and help correct the misguided or unnecessary thought patterns, emotions, and behaviors that no longer serve us—those that create unrealistic expectations, fragile bonds to loved ones, depression, anxiety, and so much more. You’re not alone on this journey. 

~ACA (counseling.org)

Office Hours

Hours are by appointment. You can also make your appointment here on the site.

 My normal business hours for therapy clients:

Psychotherapy hours:
Tuesdays from 8:10 a.m. to 2:10 p.m.
Wednesdays from 8:10 a.m. to 2:10 p.m.
Thursdays, from 8:10 a.m. to 2:10 p.m.
Fridays from 8:10 a.m. to 2:10  p.m.


 If you are in an emergency mental or emotional health crisis, please call 911.

Do you accept insurance?

Connected Conversations Counseling does not accept insurance provider at this time. We are not contracted with insurance panels.

If you are needing support around using your insurance here are some questions that can help you:

When speaking with your insurance company, you will want to ask them the following questions: 

  • What are my "out-of-network" outpatient mental health benefits? How much of each therapy session will your insurance provider reimburse (this is typically a percentage)?

  • Must I meet a deductible (the amount of money you have to pay before your insurance company will start to reimburse you) before my benefits will begin paying for out of network providers? Have you already paid any of this deductible?

  • Are there any limitations to services (e.g., only a certain amount of money allowed for mental health reimbursements, a limited number of sessions, reimbursement only for certain types of diagnoses, etc.)?

  • Do you need any kind of special referral (i.e., from a primary care doctor or your University Counseling Center) before I can be reimbursed?

  • How long will it take to get reimbursed after I mail my receipt? 

  • Where do I need to mail or email my receipt? 

  • Do my benefits cover online counseling? 

 

Many individuals who have health insurance elect not to use it for coverage of mental health services, and instead pay for therapy as an "out of pocket" expense, or use their flexible or health savings account.  Most often, this is due to concerns about the privacy of their health information, and the potential release of this information to health insurance companies and their affiliated entities. Here is more information about working with a provider who is out of network and how it can benefit you: 8 Benefits to See An Out-Of -Network  Therapist

 Forms Of Payment 

Cash, VISA, Discover, American Express, or MasterCard, FSA and HSA accounts.

Payments will be expected and processed at the end of each session.

Is therapy confidential?

All sessions and information are kept private and confidential. Please be aware, however, that there are situations where we are legally bound to disclose confidential and private information: 
- There is reasonable suspicion of abuse to a child, elderly person or other vulnerable adult. 
- The client presents as a serious danger to himself/herself or others. 
- The case file is court ordered by a judge. 

What are your fees?

Consultation (45 min): $50

Intake (90 min): $175
                  Individual (75 min): $ 200 

Extended Individual (100 - 120 min): $400              

Is therapy confidential?

All sessions and information are kept private and confidential. Please be aware, however, that there are situations where we are legally bound to disclose confidential and private information: 
- There is reasonable suspicion of abuse to a child, elderly person or other vulnerable adult. 
- The client presents as a serious danger to himself/herself or others. 
- The case file is court ordered by a judge. 

 Consultation (video or phone)*

This will allow for you to discuss your reasons for seeking therapy and what your expectations are. I welcome you the opportunity to ask questions about therapy and how it may apply to your needs. We will discuss payment and any insurance concerns you may have. Additionally, it’s a chance to meet and decide if therapy is appropriate at this time. If you would like to have this consultation online (video conferencing) please book your consultation first, and send me an email letting me know you would like this option. If you would like to schedule a consultation, click here to get on my calendar.

*Consultations are 45 minutes and cost $50. A credit card is required to hold your appointment. Your card will be charged 48 hrs, prior to your appointment to secure your appointment date and time.*

Cancellations

We understand that conflicts come up. It’s no problem to cancel or postpone a session and we appreciate it when you do so 48-hours beforehand. You may be billed for any cancellations less than 48-hours before your session start time. This applies to all intake, individual, single session, coaching appointments.

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